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Order and Shipping

Shipping Prices
- Metropolitan SPAIN: 9€ incl. tax via Correos Express
- Europe: 24€ incl. tax via Correos Express
- Free delivery from €200 in Spain
Delivery
The Customer is delivered by Correos Express. The products are delivered to the address specified by the customer on the order form. The Client must verify the completeness and compliance of the information provided. Alinette cannot be held responsible for any input errors and the consequences in terms of delay or delivery error. In this context, all costs incurred for the reshipment of the order will be entirely at the Customer's expense. Deliveries are made from Monday to Friday, except on public holidays.
If the parcel tracking service of our carrier indicates that the parcel has been delivered, but the Customer has not received its parcel, the latter must carry out a search/complaint with the commercial services of Correos Express, but in no case can Alinette be held responsible for the loss or theft of this parcel, so no compensation or no re-dispatch will be possible.
Shipping time
Orders placed online via the Site are recorded every day from Monday to Friday, except on public holidays. During the normal period, all orders are prepared and shipped during the next 2 days.
An e-mail is automatically sent to the Customer at the time of dispatch of the products.
Transport duration
The transport times are estimated between 2 to 5 working days from the shipment of the package in Spain and Europe. An estimate of the amount of shipping costs is calculated according to the country of delivery before validation of the basket. These charges are confirmed definitively before the order is validated.